Rolls and Tool Orders:
Most orders ship within 1-3 business days from our office in Anaheim, CA. Large quantity orders could take longer depending on stock.
Stock items (Glass Shield 4/6-Mil-Metal Shield SS/BA/GB-Mirror Shield-Glass Shield Poly 6-Mil) being precut will ship per the table below.
0-150 pcs 1-3 business day/s
151-500 pcs 5 business days
501-1000 pcs 7 business days
Multi-Layer precut is a minimum of 5-7 days or longer depending on amount of pieces, design time, and inventory. Consult your sales rep or customer service for more info on timing.
*Expedited ordering is available with extra charges
**Timing is not guaranteed
***Printed items can add time to any of the above orders
Cutoff time for any orders is 2:00 pm PST. Once your order ships, we ask that you please allow 1-6 business days to receive your order (unless otherwise requested). Please refer to the UPS Ground transit map below for a more accurate Ground shipping transit time to your location (Domestic) from California. Please note, these times are an estimation and cannot be guaranteed.
All retail orders shipping internationally (Canada) ship by UPS or Fed Ex. During checkout, please select “Canada Shipping” if your order is shipping to Canada. Sorry we do not ship outside US and Canada. If your needs require this, please contact firstname.lastname@example.org for options.
What is your Return/Refund Policy?
If you are not completely satisfied with our product, please email email@example.com with your Order Number and request a Return Material Authorization (RMA) number within 30 days of receipt of your order. We will then reply to you with an RMA number for the return. A refund for the price of the merchandise will be made if merchandise is returned to us in usable condition less a restocking fee of 20%. No refunds will be made if merchandise has been cut or if the backing has been peeled from the film or if the merchandise is in less-than-perfect condition. Custom Precut orders are non-returnable and non-refundable. Shipping charges are non-refundable. When you return an item, please be sure it is in new condition, securely wrapped, and to include the original packing slip or copy of invoice and RMA number.
Send insured and postage-paid to: Graffiti Shield, Inc., Attn: Returns, 2940 E. La Palma Ave Suite D Anaheim, CA 92806